OYO Townhouse 2017

Insight ≥ Create a hip, hyper-local alternative to the soulless one-size-fits-all template offered by traditional hotel chains.

Working closely with OYO’s rapid transformation team, Motherland discarded the wasteful conventions of the hospitality industry and developed a product design and customer experience from scratch. Every single element – right from furniture ergonomics to the breakfast menu – was re-engineered to deliver higher quality and better value. Even locations were carefully selected so that they complemented the neighbourhood, in addition to which we developed a host of amenities and offers geared to the needs of local residents. OYO Townhouse was an instant hit in India, and Motherland worked with OYO's global teams to ensure quick and high-quality expansion of the Townhouse brand into international markets such as the UK. This category reinvention has resulted in a new kind of hotel that is optimised for comfort, efficiency, convenience and affordability – which is why we call it ‘your friendly neighbourhood hotel’.

WE WANTED CUSTOMERS AND EMPLOYEES TO KNOW WHAT IT TOOK TO CREATE A HIGH QUALITY EXPERIENCE AT AN AFFORDABLE PRICE POINT: THIS DETAILED INFOGRAPHIC REVEALED THE ‘SIX LAYERS OF INNOVATION’ WITHIN EVERY TOWNHOUSE.
FOLLOWING AN INTENSE 8-WEEK PRODUCTION SPRINT BY MOTHERLAND AND OYO’S TRANSFORMATION TEAMS, THE FIRST OYO TOWNHOUSE OPENED IN GURGAON IN JANUARY 2017.
FOLLOWING AN INTENSE 8-WEEK PRODUCTION SPRINT BY MOTHERLAND AND OYO’S TRANSFORMATION TEAMS, THE FIRST OYO TOWNHOUSE OPENED IN GURGAON IN JANUARY 2017.
FOLLOWING AN INTENSE 8-WEEK PRODUCTION SPRINT BY MOTHERLAND AND OYO’S TRANSFORMATION TEAMS, THE FIRST OYO TOWNHOUSE OPENED IN GURGAON IN JANUARY 2017.
THE FIRST OYO TOWNHOUSE IN THE UK: 30, SUSSEX GARDENS MOTHERLAND’S LEADERSHIP TEAM WAS ON THE GROUND TO ENSURE THAT THE TRANSFORMATION WAS COMPATIBLE WITH LOCAL URBAN CONTEXT AND REGULATORY POLICIES.
OYO TOWNHOUSE 001, GURGAON OYO’S FOUNDER & LEADERSHIP TEAMS HELD REGULAR MEETINGS WITH MOTHERLAND AT THIS SITE IN ORDER TO FINE-TUNE THE EXPERIENCE AND FINALISE THE BLUEPRINT FOR THE SCALE-UP PHASE. WITHIN A YEAR OF THIS PROTOTYPE LAUNCH, OYO TOWNHOUSES HAD BEEN SET UP IN ALL MAJOR METROS.
A SERIES OF ILLUSTRATIONS CREATED BY NOUSVOUS.EU, COMMISSIONED BY MOTHERLAND, PART OF THE OYO TOWNHOUSE EXPERIENCE DESIGN. THESE WERE USED ACROSS ALL PHYSICAL AND DIGITAL TOUCHPOINTS, SOME AS LARGE WALL GRAPHICS ACROSS THE HOTELS.